Shipping policy
- Order Processing: Orders are processed within 1-3 business days after payment confirmation.
- Delivery Estimates:
- International Orders: 7-21 business days, depending on location and customs processing.
Shipping Methods
We partner with UPS, FedEx, and DHL to offer:
- Standard Shipping: Cost-effective delivery with tracking.
- Expedited Shipping: Faster delivery options available at checkout.
International Shipping
- We ship to select countries. If your location is unavailable at checkout, please contact us at office@gearviva.com to confirm availability.
- Customs fees, duties, and taxes are not included and are the customer's responsibility.
Tracking & Notifications
- You’ll receive a tracking number once your order ships.
- If your order is delayed due to carrier or customs issues, we are not liable but will assist in tracking updates.
Order Issues & Returns
- Damaged or defective items: Contact office@gearviva.com with photos within 7 days of delivery.
- Returns & Refunds: Items may be returned within 30 days if unused and in original condition.
- For full details, visit our Return & Refund Policy page:www.gearviva.com
For any shipping inquiries, reach us at office@gearviva.com.
For any shipping-related inquiries, please contact:
Email: office@gearviva.com
Website: www.gearviva.com
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