Terms of service

These Terms and Conditions ("Terms") govern your use of the website gearviva.com ("gearviva™") and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. Use of the Website

By accessing and using our website, you agree to:

  • Be at least 18 years old or have the consent of a parent or legal guardian.
  • Use the website only for lawful purposes and not violate any applicable laws.
  • Provide accurate and current information when registering or placing an order.

2. Products and Services

  • Availability: All products and services are subject to availability and may be discontinued at any time.
  • Descriptions & Prices: We strive for accuracy in product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them.
  • Pricing Adjustments: Prices may change without notice. If an error is found after you place an order, we will contact you before processing it.

3. Orders and Payments

  • Order Confirmation: An order confirmation does not guarantee product availability. We reserve the right to cancel orders due to stock shortages or other unforeseen issues.
  • Payment Methods: We accept major credit/debit cards and other secure payment options listed on our checkout page.
  • Taxes & Shipping: Applicable taxes and shipping fees will be calculated at checkout. Customers are responsible for these charges.

4. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Delivery typically takes 2-7 business days, depending on the destination.
  • Delays: We are not responsible for delays due to carrier issues, customs processing, or force majeure events.

5. Returns and Refunds

  • Return Window: Items may be returned within 30 days of delivery.
  • Condition: Returned products must be unused, in original packaging, and in resalable condition.
  • Refund Process: Refunds are processed within 5-7 business days after approval and are credited back to the original payment method.
  • Non-Refundable Items: Certain items, such as custom-made or final-sale products, are not eligible for returns.

For full details, refer to our Return & Refund Policy.

6. Account Security

  • You are responsible for safeguarding your account credentials.
  • Notify us immediately if you suspect unauthorized access to your account.

7. Intellectual Property

  • All content, trademarks, logos, and intellectual property on the website belong to gearviva™ or its licensors.
  • You may not copy, distribute, or reproduce any content without our written permission.

8. Limitation of Liability

  • gearviva™ is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We do not guarantee uninterrupted service or that the website will always be error-free.

9. Privacy Policy

Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Indemnification

You agree to indemnify and hold gearviva™ harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms and Conditions shall be interpreted and enforced in accordance with applicable laws and regulations. Any disputes arising from these terms will be resolved through appropriate legal channels.

12. Changes to the Terms

gearviva™ reserves the right to modify these Terms at any time. Changes will be posted on this page and become effective immediately.

13. Contact Information

For questions about these Terms of Service, please contact us:

WARMIE TRADING COMPANY LIMITED
WEST WING 2/F, 822 LAI CHI KOK ROAD,
CHEUNG SHA WAN, HONG KONG
Email: warmietrading@outlook.com
Website: www.gearviva.com