Shipping policy

  • Order Processing: Orders are processed within 1-3 business days after payment confirmation.
  • Delivery Estimates:
    • International Orders: 7-21 business days, depending on location and customs processing.

Shipping Methods

We partner with UPS, FedEx, and DHL to offer:

  • Standard Shipping: Cost-effective delivery with tracking.
  • Expedited Shipping: Faster delivery options available at checkout.

International Shipping

  • We ship to select countries. If your location is unavailable at checkout, please contact us at office@gearviva.com to confirm availability.
  • Customs fees, duties, and taxes are not included and are the customer's responsibility.

Tracking & Notifications

  • You’ll receive a tracking number once your order ships.
  • If your order is delayed due to carrier or customs issues, we are not liable but will assist in tracking updates.

Order Issues & Returns

  • Damaged or defective items: Contact office@gearviva.com with photos within 7 days of delivery.
  • Returns & Refunds: Items may be returned within 30 days if unused and in original condition.
  • For full details, visit our Return & Refund Policy page:www.gearviva.com

For any shipping inquiries, reach us at office@gearviva.com.

For any shipping-related inquiries, please contact:
Email: office@gearviva.com
Website: www.gearviva.com